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Terms & Conditions

The following Terms & Conditions apply where indicated.

Visitor Terms & Conditions

Admission
  • Admission is subject to possession of a valid ticket or authorised entry.
  • The Venue reserves the right to refuse admission or remove any person whose conduct is deemed inappropriate, unsafe, disruptive, or likely to adversely affect the enjoyment of other guests.
  • Entry requirements, age restrictions and event-specific conditions may vary and will be communicated at the point of sale where applicable.
Security
  • All visitors may be subject to security searches upon entry.
  • Prohibited items include, but are not limited to, weapons, illegal substances, fireworks, flares, laser devices, and any item deemed by management to present a safety risk.
  • The Venue reserves the right to confiscate prohibited items and deny entry to anyone found in possession of them.
Health & Safety
  • Visitors must comply with all safety instructions, signage, and requests from Venue staff and security personnel.
  • Any behaviour that compromises the safety of guests, performers, staff, or property may result in immediate removal from the Venue without refund.
Photography, Filming and Recording
  • Professional photography, audio recording and filming are prohibited unless expressly authorised by the Venue.
  • By entering the Venue, visitors acknowledge and agree that photography, filming and audio recording may take place during events.
  • Visitors grant Albert Hall Manchester, its affiliates and partners the irrevocable right to use, reproduce, publish, edit, distribute and display any photographs, video footage or recordings in which they appear for promotional, marketing, publicity, archival and commercial purposes, in any media worldwide, without compensation or further notice.
Personal Property
  • Visitors are responsible for their own personal belongings at all times.
  • The Venue accepts no responsibility for lost, stolen or damaged property except where required by law.
Event Changes and Cancellations
  • Event details, timings, support acts and line-ups may be subject to change.
  • In the event of cancellation or rescheduling, ticket holders should refer to the ticket seller’s refund and exchange policy.
Alcohol and Drugs
  • The Venue operates a Challenge 25 policy. Valid photographic identification may be required to purchase alcohol.
  • Illegal drugs and legal highs are strictly prohibited.
  • Anyone appearing intoxicated or under the influence of drugs may be refused entry or removed from the Venue.
Liability
  • Visitors enter the Venue at their own risk.
  • Albert Hall Manchester shall not be liable for any loss, injury or damage except where caused by the Venue’s negligence or as otherwise required by applicable law.
Data Protection
  • Any personal data collected in connection with ticket purchases, enquiries or event attendance will be processed in accordance with applicable data protection legislation and the Venue’s Privacy Policy.
General
  • The Venue reserves the right to amend these Terms & Conditions at any time.
Governing Law
  • These terms and conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Competition Terms & Conditions

Promoter
  • Competitions, where indicated, e.g. via a social media post or email, are run by Albert Hall Manchester (“the Promoter”), located at Peter Street, Manchester, M2 5QR.
Eligibility
  • The competition is open to UK residents aged 18 or over.
  • Employees of the Promoter, associated agencies, and their immediate families are not eligible to enter.
  • Only one entry per person unless otherwise stated.
Competition Period
  • The competition open and close date and time will be available on the competition content, e.g. social media post, email etc.
  • Entries received after the closing date will not be considered.
How to Enter
  • To enter, participants must follow the instructions outlined in the competition content, e.g. social media post, email etc.
  • Entries that are incomplete, illegible, or do not comply with these terms may be disqualified.
Prize
  • The prize is stated in the competition content, e.g. social media post, email etc.
  • The prize is non-transferable, non-refundable, and no cash alternative will be offered.
  • The prize cannot be exchanged for any other product or service.
Winner Selection and Notification
  • Winner(s) will be selected at random from all eligible entries received before the closing date.
  • Winner(s) will be contacted within 7 days of the competition closing.
  • If a winner does not respond within 48 hours (or other specified timeframe), the Promoter reserves the right to select an alternative winner.
Event Conditions
  • Attendance at the event is subject to the venue’s standard terms of entry.
  • The Promoter reserves the right to substitute the prize with another of equal or greater value if circumstances beyond its control make it necessary.
Publicity
  • By entering, participants agree that their name and social media handle may be used by the Promoter for the purpose of announcing the winner.
Data Protection
  • Personal information supplied during the competition will only be used for administering the competition and in accordance with applicable data protection legislation.
  • Data will not be shared with third parties except where necessary to administer the prize.
General
  • The Promoter reserves the right to amend, suspend, or cancel the competition where necessary due to circumstances beyond its reasonable control.
  • The Promoter’s decision is final and no correspondence will be entered into.
  • This competition is in no way sponsored, endorsed, administered by, or associated with Facebook, Instagram, X (Twitter), or any other social media platform on which it may be promoted.
Governing Law
  • These terms and conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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On Sale Now: Super Bowl LX

Join us for an unforgettable live screening of Super Bowl LX on the 8th of February, shown on our big HD screen and immersive sound system with food and drinks available throughout the night – think Bud Light, hot dogs, beer pitchers aplenty, and much more!

Tickets